At PMG, innovation is one of our core values — it’s what drives us to keep improving, finding smarter ways to deliver exceptional service and stay ahead in an ever-changing industry.
That’s why we’ve made a big step forward: switching from a paper-based system to a fully digital weighbridge and transport management system.
Why We Made the Change
For years, we relied on traditional paperwork to manage weighbridge records, job tickets, and invoicing. It worked — but it also meant time spent on manual processes, double-checking details, and chasing paperwork.
By moving to a digital system, we’ve streamlined how our operations run. Everything from waste transfers to transport planning is now managed in real time, giving our team instant access to the information they need — wherever they are.
The Benefits So Far
- Time Saved: Less manual input means more time spent on operational planning and customer service.
- Smarter Planning: Real-time data helps us schedule vehicles more efficiently, respond faster to customer needs, and make better use of our resources.
- Better Communication: Our teams — and our customers — stay connected through instant updates and digital records.
- Customer Portal Access: Customers can now log in to a dedicated portal get instant access to their records and improving transparency and convenience.
- Higher Quality & Accuracy: Automation reduces errors and ensures consistency across every job.
- Improved Health & Safety: With fewer manual touchpoints, clearer processes, and better visibility, our teams can focus more on safe, smooth operations.
A Step Towards the Future
Going digital isn’t just about technology — it’s about delivering on our value of innovation. It’s about constantly finding better ways to work, to support our people, and to serve our customers.
We’re always striving to improve our processes, and this move is just one example of that. The new digital system has already made a big difference — but it’s not the end of the journey. We’ve got a long list of improvements we’re working through to make our operations even more efficient, reliable, and customer-focused.
To find out more from our transport team, please email [email protected] or call 24/7 on 0117 9728564.